Technical store support
Technical store support when the problem sits between e-commerce, IT and marketing
I help online stores with the technical and process tasks that don't quite fit a marketing agency or a software house: integrations, feeds, configuration, tracking, data, marketplaces and improving sales processes.
Who it's for
- Companies that have a store but lack a technical e-commerce partner
- Store owners without their own IT or e-commerce department
- Teams working on Shopify, WooCommerce, IdoSell, Selly, Baselinker, custom web stores or marketplaces
- Companies where a rollout is stuck between the agency, the software house and the owner
- Stores needing practical support with integrations, data and processes
Typical problems
- The store runs, but processes are chaotic and depend on manual work
- You need to connect the store with Baselinker, a marketplace, a wholesaler or a feed
- A technical rollout is stuck because each side only looks at its own piece
- There's no one who understands both sales and the technical side
- The product feed fails validation or throws errors
- You need to prepare data for migration or tidy the store structure
- Marketing needs measurement and data, but the store isn't set up for it
What I implement
- A technical-and-process store audit
- Configuration and fixes around feeds, integrations, tracking and marketplaces
- Help implementing or tidying Baselinker and similar tools
- Integrations with ERP systems (e.g. Subiekt) and wholesalers
- Preparing data for migration or imports
- Coordination with a software house, agency or platform provider
- Recommendations on tools, process architecture and development priorities
- Simple automations or scripts that support the store
Example scenarios
04Product feed for sales channels
I diagnose errors, tidy the data and prepare a structure that works better in Google, Ceneo or a marketplace.
Baselinker and marketplaces
I help define the data flow between the store, the OMS and sales channels.
Data migration
I prepare or validate files with products, categories, prices and attributes before the move.
Owner support
I translate technical matters into business decisions: what's worth doing, what to postpone, what not to overcomplicate.
How we work together
- 01
Understanding the platform, tools and business problem
- 02
A short technical audit and a list of blockers
- 03
Setting priorities: quick fixes vs. bigger rollouts
- 04
Doing the work or coordinating it with vendors
- 05
Testing and verifying the results
- 06
Recommendations for further maintenance and development
What you get
- A list of concrete problems and priorities
- Fixed configurations or prepared data
- Better information flow between systems
- Less manual work and fewer misunderstandings between vendors
- A practical plan for the store's further technical development
Business outcomes
- A working store without hiring an IT team
- Faster resolution of technical problems
- One partner for the technical side of e-commerce
Not included
- This isn't full 24/7 IT support
- I don't do store graphic design as a core service
- I don't replace a software house on large development projects, but I can help define requirements and oversee the business sense
Describe where the store technically blocks sales or processes. I'll help work out whether you need a fix, an integration, automation or a bigger rollout.
Book a consultation